{"id":5220,"date":"2026-04-15T13:22:11","date_gmt":"2026-04-15T18:22:11","guid":{"rendered":"https:\/\/nssldevelop.wpengine.com\/?p=5220"},"modified":"2026-05-12T12:50:09","modified_gmt":"2026-05-12T17:50:09","slug":"investing-in-future-growth-making-more-strategic-moves-with-a-fortune-500-retailer","status":"publish","type":"post","link":"https:\/\/www.nationalshunt.com\/frn\/investing-in-future-growth-making-more-strategic-moves-with-a-fortune-500-retailer\/","title":{"rendered":"Investir dans la croissance future : Des mouvements plus strat\u00e9giques chez un d\u00e9taillant de la liste Fortune 500"},"content":{"rendered":"
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Investir dans la croissance future : Des mouvements plus strat\u00e9giques chez un d\u00e9taillant de la liste Fortune 500<\/h2>\t\t\t\t<\/div>\n\t\t
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Le client<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Le client est une cha\u00eene de grands magasins multinationale am\u00e9ricaine qui exploite des entrep\u00f4ts dans la r\u00e9gion du Grand Toronto (GTA) pour approvisionner ses quelque 500 magasins \u00e0 travers le Canada. L'entreprise est l'un des principaux d\u00e9taillants de mode et d'articles pour la maison hors prix. Elle r\u00e9alise un chiffre d'affaires annuel de plus de $33 milliards de dollards et emploie 235 000 personnes dans le monde entier.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\r\n \r\n \r\n <\/g>\r\n \r\n \r\n \r\n <\/clippath>\r\n <\/defs>\r\n<\/svg>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Le d\u00e9fi<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Avec trois centres de distribution dans la r\u00e9gion du Grand Toronto et en pr\u00e9vision de l'ajout d'un quatri\u00e8me, le client a reconnu qu'il avait besoin d'une meilleure logistique de gestion de la cour, y compris d'un soutien \u00e0 la man\u0153uvre et \u00e0 la navette entre les centres. Au-del\u00e0 des simples offres \"camion et chauffeur\", le client recherchait un partenaire logistique exp\u00e9riment\u00e9 capable d'offrir de nouvelles technologies, une meilleure planification, ainsi qu'une flexibilit\u00e9 et une visibilit\u00e9 accrues tout au long de cette partie de la cha\u00eene d'approvisionnement. En cas de succ\u00e8s, le plan pr\u00e9voyait d'\u00e9tendre les op\u00e9rations au fur et \u00e0 mesure de la croissance de l'activit\u00e9 au Canada.<\/p>

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Cela dit, les budgets constituaient \u00e9galement un probl\u00e8me. La solution propos\u00e9e devait respecter les objectifs budg\u00e9taires du d\u00e9taillant sans l\u00e9siner sur le service. Il s'agissait d'un d\u00e9fi d'autant plus important que d'autres services de messagerie de base tentaient \u00e9galement de remporter le march\u00e9.<\/p>

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Lorsque NSSL a re\u00e7u l'appel d'offres, elle s'est rendu compte qu'elle \u00e9tait la seule entreprise \u00e0 pouvoir fournir non seulement le service de man\u0153uvre n\u00e9cessaire, mais aussi un audit complet de la gare de triage avec une analyse de l'efficacit\u00e9 et un plan de modernisation des gares de triage et des entrep\u00f4ts actuels et futurs du d\u00e9taillant. NSSL a vu l'opportunit\u00e9 de d\u00e9passer les attentes du d\u00e9taillant et d'assurer l'excellence op\u00e9rationnelle en modernisant ses op\u00e9rations de triage.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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La solution<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Les consid\u00e9rations budg\u00e9taires ont constitu\u00e9 le premier obstacle. NSSL a propos\u00e9 un plan que le client pouvait valoriser, en ajoutant de la valeur au fil du temps et en obtenant un contrat qui aiderait les deux parties \u00e0 long terme.<\/p>

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En signe de bonne foi, NSSL a fourni aux cours leur propre logiciel de gestion des cours, Shuntware. NSSL avait r\u00e9alis\u00e9 des \u00e9tudes de temps pour montrer comment ce logiciel propri\u00e9taire pouvait contribuer \u00e0 rendre chaque travail de navette plus efficace et \u00e0 faire en sorte que les chauffeurs d\u00e9placent les exp\u00e9ditions au lieu de rester \u00e0 attendre un travail. En outre, la mise en \u0153uvre de Shuntware YMS s'est accompagn\u00e9e d'un dispatcheur centralis\u00e9 ayant la possibilit\u00e9 d'ajuster le nombre de camions et le personnel. Cela n'a pas seulement r\u00e9duit la paperasserie manuelle fastidieuse que les chauffeurs devaient remplir, mais cela a permis de suivre les donn\u00e9es plus attentivement afin que NSSL puisse mener des audits de cour et trouver d'autres efficacit\u00e9s dans leur op\u00e9ration.<\/p>

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Par exemple, NSSL a remarqu\u00e9 que le client faisait circuler des camions suppl\u00e9mentaires pour compenser les variations d'activit\u00e9. Si cela permettait de ne pas ralentir les op\u00e9rations en cas d'activit\u00e9 intense, cela signifiait \u00e9galement que davantage de camions et de chauffeurs restaient inactifs en cas de ralentissement. Il va sans dire que cette approche conservatrice entra\u00eenait un manque d'efficacit\u00e9.<\/p>

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\u00c0 son apog\u00e9e, le d\u00e9taillant utilisait 15 camions pour transporter toutes ses marchandises, faisant la navette entre 60 remorques et 5 n\u0153uds. NSSL a pu r\u00e9duire ce nombre \u00e0 seulement six camions pour traiter la m\u00eame quantit\u00e9 de marchandises. Cela a eu pour effet de r\u00e9duire le nombre de d\u00e9placements, et donc de r\u00e9duire les co\u00fbts et les risques.<\/p>

En encourageant le d\u00e9taillant \u00e0 regarder au-del\u00e0 des co\u00fbts \u00e0 court terme et \u00e0 consid\u00e9rer l'efficacit\u00e9 \u00e0 long terme, NSSL a \u00e9t\u00e9 en mesure de l'aider \u00e0 adopter une approche plus sophistiqu\u00e9e de la gestion de la cour qu'une entreprise traditionnelle de transport par camion et chauffeur ne pourrait fournir.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Les r\u00e9sultats<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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NSSL a augment\u00e9 la productivit\u00e9 et r\u00e9duit les co\u00fbts pour ce client. En num\u00e9risant le processus, en ajoutant de nouvelles structures de syst\u00e8me et en construisant de nouveaux formulaires de travail \u00e0 utiliser par le dispatching, NSSL a organis\u00e9 la main-d'\u0153uvre et r\u00e9duit la complexit\u00e9 de l'op\u00e9ration, avec toutes ses inefficacit\u00e9s. Le nouveau logiciel de gestion de chantier a permis de r\u00e9duire les effectifs et, bien qu'il ait entra\u00een\u00e9 un co\u00fbt initial, il a permis de r\u00e9aliser des \u00e9conomies substantielles \u00e0 long terme.<\/p>

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En outre, avec moins de camions sur la route, NSSL a r\u00e9ussi \u00e0 r\u00e9duire les risques du client et \u00e0 affiner ses op\u00e9rations pour r\u00e9pondre \u00e0 la demande tout au long de la haute saison avec une fraction seulement des ressources. Le client a d\u00e9sormais une vision claire de sa productivit\u00e9 sur une base individuelle gr\u00e2ce au suivi des temps, au comptage des mouvements et aux registres quotidiens avec des ventilations approfondies des navettes. Il peut ainsi prendre des d\u00e9cisions plus judicieuses et planifier son travail en fonction des donn\u00e9es et du r\u00e9seau r\u00e9el.<\/p>

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Le d\u00e9taillant a \u00e9conomis\u00e9 une somme d'argent consid\u00e9rable au cours des trois premi\u00e8res ann\u00e9es de collaboration avec NSSL et a continu\u00e9 \u00e0 investir dans Shuntware et dans d'autres services de NSSL. Au fur et \u00e0 mesure que son activit\u00e9 se d\u00e9veloppe et prosp\u00e8re, il r\u00e9investit en augmentant son niveau de service aupr\u00e8s de NSSL. Le partenariat a \u00e9t\u00e9 si fructueux que NSSL fournit d\u00e9sormais \u00e9galement des services de man\u0153uvre au nouveau centre autonome du d\u00e9taillant en Colombie-Britannique, qui conna\u00eet des augmentations similaires en termes de comp\u00e9tence op\u00e9rationnelle.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Lisez l'\u00e9tude de cas compl\u00e8te pour voir comment la red\u00e9finition des op\u00e9rations de parc avec NSSL a donn\u00e9 des r\u00e9sultats mesurables<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tLire l'\u00e9tude de cas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Investissement d'un partenaire dans
Votre succ\u00e8s<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Avec NSSL \u00e0 vos c\u00f4t\u00e9s, vous vous assurez un v\u00e9ritable partenaire, qui s'engage \u00e0 maximiser votre efficacit\u00e9, votre productivit\u00e9 et votre succ\u00e8s op\u00e9rationnel global !<\/p>

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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRetour \u00e0 Histoires de r\u00e9ussite<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

The Customer The customer is an American multinational department store chain that operates warehouses in the Greater Toronto Area (GTA) […]<\/p>\n","protected":false},"author":71,"featured_media":5221,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[259],"tags":[],"class_list":["post-5220","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies"],"acf":[],"yoast_head":"\nMaking Moves with a Fortune 500 Retailer | A National Shunt Case Study<\/title>\n<meta name=\"description\" content=\"See how NSSL brought a mega-retailer's yard management logistics into the digital age with Shuntware and data. 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